A Boutique e-commerce studio
Plot partners with established independent businesses ready for their next chapter online.
Your Next Chapter
You already know you want to sell online, you’ve been validating that for years. But your site hasn’t kept up with who you’ve become. You know you’re probably losing sales sitting on something outdated & while you’ve been meaning to update it … you haven’t really known what to do.
You’re ready for your next chapter.
So what does that actually look like? It’s not simply a clean, minimal, efficient site. That’s the baseline now — clear navigation, quality products, nice photography, good reviews, a site that works. But that alone isn’t what makes something “high-converting” anymore.
People are choosing whose world they want to be in as much as what they’re buying. And with independent businesses, that choice is personal. They’re buying into what you are doing, specifically. That’s your real differentiator and it’s the conversion mechanism.
Listen, I’ve actually seen this enough: a business people love can get away with a bad site, for a while. People will push through a lot of friction just to support you. But that only goes so far with so many people.
You have the personality, the quirks, the POV, the people, the texture, the lore. Consumers experience it in your shops, talking to staff, at events, on your channels, in the comments section, reading your newsletter.
Your site just hasn’t caught up yet.
Plot’s specialty? Taking what you’re known for & bringing it online, translating it into an experience that sells and pulling them deeper into your world.
We catch online up to everything else.
This is your next chapter.
2021-2025
Design
Shopify Development
Custom Features
Email Design
Good Cheese
Good Cheese is a small neighbourhood cheese, wine and fine foods shop in Toronto’s East Chinatown. Luke built it around the idea that food should be fun & that discovery beats gatekeeping every time: no high brow/low brow divide, just all the best stuff. I've worked with Luke since 2021 when we first brought Good Cheese online, rebuilding last year as Shopify had big upgrades & the shop itself had matured. It’s been so fun watching this neighbourhood shop become a full e-commerce operation while remaining unpretentious, curious and genuinely good.
Explore the project →
2019-2023
Web Design
Shopify Development
Custom Features
Grape Witches
Proxies, now separate from acid league, are available in curated shops across north american cities. Their classic dtc with a fulsome wholesale program. You can also catch proxies in person at tastings across cities, exposing us to some of the most interesting restaurants, shops, sommeliers & taste makers around. Biggest win for me: when the team organized a zoom at the end to thank me for the work, each saying something. It was really special.
2019-2025
Web Design
Shopify Development
Custom Features
App Integrations
BURDOCK BREWERY
Burdock is constantly experimenting, collaborating & pushing what “beer” (and frankly beverages) can be. So in that spirit, instead of pushing people through a traditional flow, we designed the collection page as the primary place for discovery & decision-making. You can scan, compare, add to cart & adjust quantity, all in one place. It’s fast, intuitive & playful.
What Matters to Me
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Understanding your Brand
I spend real time upfront getting to know you, talking through your business, your values, capabilities, what you want from the site, combing socials, absorbing what makes you you. Then I sort out how to translate it to a site that’s not just for consumers but also works for you.
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Pragmatism ⚖️ Creativity
Not a trade-off, that's the whole point. I really like the creative use of available resources & tools, pragmatic solutions, not complicating things to be fancy, not spending a ton. Structure & organization are critical, as is having a non-generic site.
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Making Big Projects Feel Easy
These projects can feel big and a lot of businesses put them off because of that. I keep things organized, direct & moving. You’ll know where things stand, what’s happening & what’s needed. I’ve been called “cool as a cucumber” more than once — which is exactly what you want.
On Working with Me
Get to Know Me
I founded Plot six years ago, instantly working with what were smaller businesses at the time, but dream clients on the rise, like Grape Witches & Burdock. They’re now super well known in Toronto and beyond with growing teams, including staff focused on e-commerce! And they’re just two examples.
I immediately fell in love with working closely with founders & their small teams — hearing about their ambitions, listening for the story, digging into their problems, coming up with pragmatic solutions, empowering them to be themselves online & teaching a lot about Shopify. Most of the brands I’ve worked with, I’ve worked with multiple times, evolving their presence online over time.
The people I love to work with are passionate, innovative, fun, kind, they have strong points of view, they're purposeful, and they're good to & for their communities.
Alongside my work with independents, I’ve also worked with larger brands (from CPP & FIFA to KFC and GlobalX), leading UX strategy on contract with select agencies. Seeing both sides has shaped how I work, for sure. I can see what actually matters and what doesn’t.
I see myself as a translator. I don’t make things overcomplicated & I frankly keep budgets reasonable. (I’ve even argued clients out of features or integrations they didn’t need.)
I now take on a limited number of e-commerce projects each season, intentionally working with brands I’m excited about and can help step into their next chapter online.
What’s Next for You
Our Services
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A site that matches who you've become
You've outgrown the old one. This is the version that does justice to what you've built. The brand you are now, finally coming through online. Not the version from a few years ago when you just needed to get something up.
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e-comm that's not complicated
Seasonal, manageable, yours to run. You have a seasonal playbook that’s tailored to your business & your capacities. You’ll know what to update, when, and why. The site works with you, through every season, not the other way around.
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You have a cohesive experience
Your online presence isn’t an outier anymore. There’s continuity between your shop, your content, and your site. Not identical, but aligned. The same tone, the same feeling, the same level of care. People can move between them easily, like they’re part of an ongoing conversation with you.
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Room to focus on what only you can do
When the site is in hand, space opens up for you to do the building, the buying, the admin …, the ideas & projects that can only be yours, the relationships — the parts no one else can replicate.
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LAST ITEM HIDDEN * DO NOT DELETE
Your next chapter is here. Load the bags.